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I have extracted the relevant part for you: The information you’re looking for is here: can you please explain why I’m having this problem? you have cited an outdated article.The Apple support article refers solely to Amazon Echo devices. Hi Keith, you have incorrectly ‘answered’ this question. We don't have an exact timeline to share for when Apple Music Alexa control will be available on Sonos in Australia, but as new information becomes available we will be sure to share it here on the community. When Apple Music Alexa control becomes available in a new region, it takes dedicated engineering and testing to bring support to Sonos.
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In our announcement post, Ryan S states: Currently, Apple Music is only available for Alexa in the US, UK, and Ireland on Sonos and other Alexa-enabled devices. Hi there - I am having a hard time finding explicit information from us at Sonos regarding bringing this feature to Australia. Apparently there was a service outage for a while, but there appears to be no service outage and I am still having this problem.ĭoes anyone know how to fix this? From what I read on some message boards, other people have had this problem in the past. I have completely removed Alexa from my Sonos devices, restarted all my Sonos devices, disabled all the skills in Alexa, deregistered all my Sonos devices from my Amazon accounts and started it all from scratch but the issue still persists. always either starts playing from Amazon Music or not found if specifically requested to play from Apple Music.
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However, requesting any particular artist, album, playlist, etc. The only command that works is if I ask Alexa to “play music” and it will play a personalised radio station from Apple Music. When I specifically request that the artist play from Apple Music, Alexa responds that it “could not find that on Apple Music”, despite the songs being available to play via the Sonos app manually. When I ask Alexa to play a particular artist, it will default to playing via Amazon Music (despite Apple Music being set as my default). I have added Alexa to both my Sonos One and my Beam. I have added Apple Music as the default music service. I have added the Sonos skill and the Apple Music skill to Alexa. This would be great if it actually worked. Finally Alexa and Apple Music integration has come to Sonos in Australia.
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